Blog: Mailing

4 Things You (Probably) Didn't Know About Your Folder Inserter

February 2, 2020
Author: Caroline McManus

Folder inserters seem pretty straightforward. I mean, everything you need to know is in the name: It is a machine that folds and inserts paper into an envelope. But in today's world of increased data security, it has taken on a whole new role. According to a recent survey, only 25% of...

Business Mail Classes Explained

January 6, 2020

The USPS® assigns mail into different services, called “classes.” Each class of mail has its own features, service levels, postage prices and presort requirements. Here’s the breakdown of all the different mail classes:

First-Class Mail®

Meant for letters or parcels up to 13 oz., this mail...

Lesson 5: How to Avoid Compliance Fees

October 30, 2019
Author: Caroline McManus

Do you know if your mailing operation is compliant? 

A document is one of the most critical means of communicating with customers and it often contains extremely personal information. This can be true no matter what industry you are in, finance, healthcare or insurance to name a few. So it is...

Lesson 6: Top Customer Communication Tools and Tech

October 30, 2019
Author: Caroline McManus

When you’re processing business mail, there are a lot of steps and details to think about, and those details can affect the productivity and the overall success of your business.

That’s why we’ve created a guide that contains the top tech that can help you make the process simpler and more...

How Much Will It Cost to Send Certified Mail®?

October 29, 2019
Author: Caroline McManus

The USPS recently announced the new proposed Certified Mail rates for 2020. The rates are going up but there are best practices and even tech that can help offset these costs—and the onerous process. 

Starting on January 26, 2020, it will cost $6.95 to send a First-Class letter as Certified...

Lesson 1: How to Avoid Undeliverable Mail

October 25, 2019
Author: Caroline McManus

Strategies for eliminating the dreaded yellow sticker

Do you send critical information through your mail? 

Do you rely on the mail to get paid? 

Are you in charge of the mail, finances, compliance at your business? 


If you answered “Yes” to any of those questions, you should care about...

Lesson 3: How to leverage multi-channel delivery

October 25, 2019
Author: Caroline McManus

Ways to improve invoicing, notices and EOBs, marketing mail, and more…

Customers expect to receive personalized, relevant communications that capture their attention despite their busy schedules. And, they are more likely to react to your message if it is delivered via their preferred...

Lesson 2: The 5 Do's of Data Quality

October 25, 2019
Author: Caroline McManus

How clean data can improve customer experience and cash flow

The actual price of a mail piece isn’t just how much the materials and postage cost. It’s also how valuable what's inside the envelope. Depending on what you are sending--invoices, marketing mail, or notices--an undelivered mailpiece...

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