Blog: Rate Change

Admittedly, DIM Weight policy is not the easiest comprehensible aspect of shipping. The recent DIM weight policy changes by major shipping carriers FedEx and UPS have further compounded the confusion surrounding DIM weight for shippers. Let us break-down the major 2017 DIM weight changes in...

Usually, when a UPS or FedEx package is delivered after the guaranteed time, you are entitled to a refund credit for the shipping charges. Though these refunds are not automatic but are only given upon request, customers are entitled to them under both carriers’ money back guarantee...