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Blog: Shipping

FedEx, UPS Amend Money Back Guarantee Policies on Holiday Late Deliveries

November 30, 2016
Author: Renee Bingling

Usually, when a UPS or FedEx package is delivered after the guaranteed time, you are entitled to a refund credit for the shipping charges. Though these refunds are not automatic but are only given upon request, customers are entitled to them under both carriers’ money back guarantee...

Don't Overstuff Priority Mail Envelopes, Says USPS

November 21, 2016
Author: Renee Bingling

It may be very tempting during the holidays to overstuff your Priority Mail® envelopes, as after all the Post Office™ says “if it fits it ships”, right? That is quite a bit of a stretch of the Priority Mail catchphrase. The U.S. Postal Service® is reminding holiday shippers to resist the urge to...

Your Return and Exchange Policy is a Real Big Deal for Customers

November 17, 2016
Author: Renee Bingling

With over 40% of holiday purchases made online during 2015, it is no secret that the internet has become the new shopping mall. However, while customers are making more purchases online, they are also increasing their rate of returns and exchanges. Therefore, a concise, clear and  solid return...

The Holiday Shipping Guide for Small Businesses

October 17, 2016

How to Manage Increasing Package Volume and Customer Expectations

No time of the year is more critical for retailers than the holidays. Research by the National Retail Federation shows that the stakes are high as more than 40% of holiday purchases are made online. While the holiday season...

Here's Our Planning Timeline for Seamless Holiday Shipping

October 12, 2016
Author: Renee Bingling

For many businesses, shipping can either make or break their holiday season. Customer satisfaction depends just as much on the shipping experience, just as much as it does on the quality or affordability of your product or service. Amid the chaos of the holiday season, advanced planning will go...

Four Traits of High Performing Small Businesses

October 4, 2016
Author: Renee Bingling

It is a matter of looking at the glass half-full, instead of half-empty. While much of the focus has been on the 50 percent failure rate of small businesses, there is the other half that we can learn from. America’s best interest lies in encouraging and promoting the success of a small business,...

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