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Delivery Times for Priority Mail Express are Changing

May 2, 2021


USPS® News Alert: Guaranteed Delivery Time Windows for Priority Mail Express® Are Changing

To our Priority Mail Express® fans, we’ve got some important news for you! In order to help manage the surge in parcel volume, the USPS® has changed the guaranteed delivery times for Priority Mail Express®.

Priority Mail Express® guaranteed delivery time will be switching from the current delivery windows (10:30 AM, 12:00 PM, or 3:00 PM) to one, single guaranteed delivery time of 6:00 PM on delivery day, regardless of the package’s origin and destination. The service’s standard of 1-2 days shipment will not be changing.

The changes have been approved by the Postal Regulatory Commission (PRC) and will take effect on May 23, 2021 at 12:01 AM.

You can read the full news announcement from the USPS® on their site.

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For Our Quadient Customers

Be advised that after the service change date, existing delivery windows will continue to be displayed on your meter’s control panel. Please do not select them as those times are discontinued and will not be honored by the USPS®.

If you’re like most, you use online shipping solutions like S.M.A.R.T. and Neoship to send Priority Mail®. Great news: those solutions will be updated automatically. The same goes for our enterprise-level solutions. 

We will keep you posted on any further news from the USPS® through our monthly newsletter. If you would like additional support updating your products, visit our Quadient support center.


An All-In-One Solution for Priority Mail® and Priority Mail Express®!

Priority Mail® is one of the most popular services from the USPS®. But it’s actually a shipping service! If Priority Mail® Express is an essential service for your business, stop all the guesswork and consider an all-in-one solution. You can ship Priority Mail®, envelopes, packages, and more right from your postage meter by adding our Neoship online shipping software. Learn how an all-in-one solution can positively impact your business.



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